Support

PingUp lets you reach someone with a single tap. Instead of typing a message, you pick a short preset — "I miss you," "Call me," "Thinking of you" — and pick a person. They get a warm nudge that you're thinking of them, and can Ping you back.

We're building it now, with iPhone first. Join the waitlist and we'll email you the moment it's ready — that's the only email you'll get from us before launch.

Not at launch. We're focused on getting the iPhone experience right first. Android is something we want to do, but we won't promise a date we can't stand behind.

Sending Pings to the people you care about is free. We may add optional extras later — things like custom messages or effects — but the core of staying in touch won't sit behind a paywall.

No. We don't store read receipts and we don't plan to. Nobody sees whether you've opened a Ping, so there's no pressure to reply on anyone else's schedule. It's the whole point of the app.

By default a push says only that you have a Ping — no sender, no message. If you'd rather see more, you can switch it to show the sender, or the sender and the message. That choice is yours and it sticks.

Only if you grant contacts permission, and only to show you which of your contacts already use PingUp. You can decline, or turn it off later in your iPhone settings — PingUp still works, you'll just add friends manually. Our Privacy Policy covers this in detail.

Please send it to support@sendpings.com. For bugs, your device model and iOS version help a lot. Feature ideas genuinely shape what gets built next — this is a small team.